Privacy policy.
How Javiva Adventures handles information submitted through this website.
1. Information we collect
When you contact us, request a safari quotation or subscribe to updates, we may collect your name, email address, phone number, country of residence, travel dates, group details, preferences and the message you choose to send. Basic technical logs may include the page requested, visit time and a hashed network identifier for security and aggregate site measurement.
2. How we use it
We use submitted information to respond to enquiries, prepare and manage travel proposals, communicate relevant service updates, maintain security and improve the website. Newsletter messages are sent only to addresses subscribed for updates; use an unsubscribe mechanism when available.
3. Sharing
We may share only relevant trip details with accommodation providers, transport operators, guides, park or permit providers and other suppliers when needed to prepare or deliver a trip, or where required by law. We do not sell personal information. Suppliers may have their own privacy practices.
4. Retention and security
We retain information for as long as reasonably necessary for enquiry handling, business records, legal obligations and security. We use reasonable technical and organisational safeguards, but no website or email transmission can be guaranteed completely secure.
5. Your choices
You may request access to, correction of or deletion of personal information, subject to applicable legal and operational requirements, by contacting the business through the verified contact details published on this website. You can opt out of marketing emails at any time.
6. Cookies and analytics
The site may use essential session functionality and basic aggregate analytics. If analytics, maps, embedded media or advertising tools are added, this notice should be updated to describe their cookies, providers and choices.
7. Children
Travel enquiries involving children should be submitted by a parent or legal guardian. Do not submit unnecessary sensitive personal information through general forms.
8. International travel
Planning a trip across borders may require sharing relevant information with suppliers in different countries. We aim to limit this to what is needed to respond to your request.
9. Changes and contact
This policy may be updated as the website and services change. Please review it periodically. Replace placeholder contact details with the verified business privacy contact before launch.
Last updated: 20 October 2026. This template should be reviewed for compliance with applicable Kenyan data-protection requirements and the markets in which the business operates.